If you have a leather band, remove it from your Apple Watch. If the Digital Crown gets stuck or won’t move, it might be because of dirt or debris. You might be wary about water getting near your Apple Watch, but even the earliest models can handle it. Cory Bohon is an indie developer specializing in iOS and OS X development. Then press and hold this button again to start the watch back up. I can't in good conscience advise trying it. It should feel like new and turn more easily now. If they're not working, then you can try the following to get the Digital Crown back into working order: Yes, this is a bit of a shock, and it took us a while to try it on our own devices, but it does actually work if you have a stuck Digital Crown. By submitting your email, you agree to the Terms of Use and Privacy Policy. Let us know in the discussion thread below. If the watch has the leather band, make sure to remove it. The reports of possible Digital Crown-based sticking problems began to show up in Apple’s own support online forums. Step 1: First off, you need to power off your Watch and remove it from the charger. Step 2: Up next, simply hold the Apple Watch under the fresh, warm, lightly running water for up to 10- … It should feel like new … When you’re ready, lower your Apple Watch under the stream, focusing on running the water right over the digital crown. Do not use soap or any other cleaning product, just water from your faucet. If you're unable to power off the device using the side button, then you can force a restart by holding down the button and the Digital Crown for at least 10 seconds. As you can see it has two flat surfaces for the wrench to grab. How to fix your stuck Apple Watch Digital Crown. Dry off the watch (ideally with something that’s non-abrasive) and give the digital crown a spin. Do you have an Apple Watch tip or trick that you've discovered? The biggest wall faced by anyone trying to repair an Apple watch is... - Apple Watch Series 1 Soaps and other cleaning products shouldn’t be used. How to Fix a Sticky or Stuck Crown on the Apple Watch. I'll give you two answers, and both of them are no, but one is a lot longer. Fortunately, it’s pretty easy to clean and only takes a couple of minutes at most. From a new support doc Apple published this week: 1. When you’re ready, lower your Apple Watch under the stream, focusing on running the water right over the digital crown. According to Apple, if the digital crown gets stuck or won't move, it could have dust or debris underneath, fixable by running the Apple Watch under fresh water from … Dry your Apple Watch with a non-abrasive, lint-free cleaning cloth. It will require a special wrench to hold it as you turn the digital crown. In such situation, the digital crown comes to the rescue. ALL RIGHTS RESERVED. All Rights Reserved. Sweating during exercise, use of lotion, or just dust or dirt can cause the Apple Watch's Digital Crown scroll wheel to get stuck and not turn as it should. Potential fixes for a sticking Digital Crown are documented in Apple’s own support document, with the good old method of running the watch under some warm water top of the list of things to try.Apple believes that dirt or debris may be to blame and a quick wash should see that cleaned right out. Some Apple Watch Digital Crowns Have Become “Sticky,” Company Offers a Simple Quick Fix By Troy Thompson 3 Min Read Published: Jan 8th, 2016 Here's what how to use the digital crownon your Apple Watch to its greatest potential. © 2021 ZDNET, A RED VENTURES COMPANY. How to fix a red exclamation mark on Apple Watch. Hold down the Digital Crown for two seconds and Siri will launch, letting you chat to the digital assistant. He was introduced to technology at an early age and has been writing about his favorite te... From start to finish: How to host multiple websites on Linux with Apache, Checklist: Managing and troubleshooting iOS devices, Comment and share: How to fix your stuck Apple Watch Digital Crown. Here’s how to fix that. First, perform this basic troubleshooting step: Turn off your Apple Watch by holding down the button on the side until the Power Off option is displayed. Settings>Wake Screen>Auto-Launch Audio Apps> Disable. Then dry your Apple Watch with a non-abrasive, lint-free cleaning cloth. Best robots at CES 2021: Humanoid hosts, AI pets, UV-C disinfecting bots, more, How to combat future cyberattacks following the SolarWinds breach, LinkedIn names the 15 hottest job categories for 2021, These are the programming languages most in-demand with companies hiring, 10 fastest-growing cybersecurity skills to learn in 2021, If you have a leather band, remove it from your Apple Watch, Hold the Digital Crown under warm lightly running water from a faucet for 10 to 15 seconds; while doing this, continually turn and press the Digital Crown, so the water can run between the housing and the small gaps in the crown, When finished, dry your Apple Watch using a lint-free cloth, then let it finish air drying for a few minutes. While a stuck Digital Crown is not something has happens often, if it does happen, you'll now know exactly how to remedy the issue. This gunk slowly makes its way into the cracks, and interferes with the spinning mechanism. Affected watches consist of both the aluminium Apple Watch Sport and stainless steel Apple Watch, which need to confirm … Join 350,000 subscribers and get a daily digest of news, geek trivia, and our feature articles. A stubborn digital crown is likely to get that way due to long-term exposure to dust, dirt and other grime. As you do this, turn the digital crown wheel multiple times in both directions to loosen up the gunk and wash it out. Remove the band from your Apple Watch and then hold the Digital Crown under lightly running warm water for around 10-15 seconds. 2. RELATED: How to Setup, Tweak, and Use Your New Apple Watch. In fact, even Apple recommends running water over the watch to fix this problem. I'm not a monster, so would never put the crown on the wrong side, so let's get that out in the open. Join 350,000 subscribers and get a daily digest of news, comics, trivia, reviews, and more. I started noticing the Digital Crown was getting farther and farther away from the watch itself (as if I was "pulling" out the crown on an analog watch). Apple has issued a fix to resolve sticky Digital Crown issues on the Apple watch. Many Apple Watch issues can be resolved by restarting the device. (And 4 and 5.) Do this for about 15-20 seconds. If you find substances like dust or lotion around the Digital Crown, follow these steps to clean, and repeat as needed: Turn off your Apple Watch and remove it from the charger. Let's take a look at how it's done. If you're set on force-restarting, press and hold the Apple Watch's side button and Digital Crown until you see the Apple logo, then let go of them both. While rinsing the Digital Crown, turn and press it repeatedly. The following prices apply if your Apple Watch needs repair or replacement and the issue isn’t covered by Apple’s Limited Warranty, consumer law, or AppleCare+. As you do this, turn the digital crown wheel multiple times in both directions to loosen up the gunk and wash it out. Again test the digital crown to see if the Apple Watch responds, but if not then you can perform a hard reset of the Apple Watch to re-calibrate it: Hold both the digital crown and side button for 10 seconds; Wait for the device to go black and for the Apple logo to appear If you have a sport band, you can leave it on, since the fluoroelastomer is impervious to water—unlike leather, nylon, and other watch band materials. Simply hold down the button adjacent to the dial until the power screen appears. Since we launched in 2006, our articles have been read more than 1 billion times. You can also unpair your Apple Watch from your iPhone and then pair it again. We’ll give you shipping instructions. If there’s one issue that the LTE variant of the Apple Watch is known for it’s problems connecting to cellular. If your Apple Watch issue is battery-related, see the Battery Service section. He runs a software company called Cocoa App and is also a developer at MartianCraft. I had just unboxed, was setting it up for the first time (my first Apple Watch), and started customizing the watch face by scrolling through the available mini-apps. TechRepublic Premium: The best IT policies, templates, and tools, for today and tomorrow. Dry off the watch (ideally with something that’s non-abrasive) and give the digital crown a spin. Instead, you can use the Digital Crown and scroll up. The iPad will be even more business-savvy when iOS 9 comes out, Apple's 2015 WWDC: Light with features, heavy on ambition. The main purpose of the watch is to track your activities. At this point, press the digital dial. His work has been published by iFixit, Lifehacker, Digital Trends, Slashgear, and GottaBeMobile. Hold the Digital Crown under warm lightly running water from a faucet for 10 to 15 seconds; while doing this, continually turn … And if you face … Do this for about 15-20 seconds. ZOOM IN AND OUT Hard Reset Your Apple Watch. Turn off your Apple Watch and … Hard resetting your frozen Apple Watch will force it to turn off and immediately back on, which will temporarily fix the problem. How to Fix Sticky Digital Crown on Apple Watch. When the Apple Watch restarts, check to see if the buttons are working. Apple’s fix: hold your Apple Watch’s digital crown under your sink faucet. An easy way to clean and fix stuck apple watch digital crown with the help of dental floss. To prepare your Apple Watch for cleaning and fixing the digital crown, you first need to shut it down and remove the watch band, since we’ll be introducing water into the mix. Choose the Bring in for Repair option to find a local Apple Store or Authorized Service Provider to … Press and hold both the side button and Digital Crown for at least 10 seconds. In addition to saying "Hey Siri," you can activate the personal assistant by holding down … The Origin of Comic Sans: Why Do So Many People Hate It? Siri uses the pinhole mic on the underside of the Apple Watch's left edge. If these steps don’t fix the issue, you can arrange to send your Apple Watch to an Apple Repair Center. You don’t need to go overkill with a Niagara Falls-like stream—you want just enough water to adequately wash out the gunk that’s trapped inside of the digital crown. When your Apple Watch is ready for its bath, find the nearest water faucet and turn it on so that there’s a slow, steady stream of warm water. The Watch is water resistant, so you can take showers with it and wash the Digital Crown as instructed if needed. Activity Tracking Issues. They also apply if your coverage has expired. Scroll to wake up your watch. You should keep in mind that soaps and other cleaning liquids should never be used on your Apple Watch, as it could damage the device. If your Apple Watch isn't responding when scrolling or depressing the Digital Crown, follow these steps to get it back in working order. Yes like iPhone, there are apps on the Apple watch which makes unresponsive at times. Unfortunately, this wheel can stick due to use of lotion or debris, but the fix is pretty easy. Continuously turn and press the Digital Crown as water runs over the small gap between the crown and the housing. It should take about 10 seconds. Activate Siri. Craig Lloyd is a smarthome expert with nearly ten years of professional writing experience. How-To Geek is where you turn when you want experts to explain technology. Apple watch will go back to the home screen soon. While recent Apple Watch models are “swimproof,” the first-generation model is still “splashproof,” meaning you can splash a good amount of water on it and it’ll be fine. The Apple Watch features a scrollable wheel called the Digital Crown. The crown is really deep in the device and requires moving a lot of stuff that will probably break. However, the digital crown is one part in particular that can get stuck or feel sticky, making it difficult to spin. Here’s Apple’s remedy, and it looks to be a simple as 1, 2, 3. As you do, the display slowly brightens from sleep. First you’ll need to take most of the watch apart to get the sensor assembly off to make room for the screw to exit (not a nut). The Apple Watch doesn’t have many mechanical issues, since it has very few moving parts to begin with. Cory Bohon shows you an easy fix. Continuously turn and press the Digital Crown as water runs over the small gap between the crown and the housing. Turn off your Apple Watch (like above) If you have a leather band, remove it from your Apple Watch. How to Get an Always-on-Top Calculator in PC Games on Windows 10, How to Create a Poll In Microsoft Outlook, How to Turn off 5G on iPhone (to Save Battery Life), © 2021 LifeSavvy Media. RELATED: Water Resistant Gadgets Aren't Waterproof: What You Need to Know. Fix Apple Watch Digital Crown with Your Faucet That’s right, the official way to loosen up the digital crown is to run it under the faucet, or at least some warm water. That will stop the audio app opening, which in turn will stop the (somewhat useless anyway) now playing app from launching, and hence disable the volume-via-crown monstrosity. The Digital Crown when enabled allows navigating nimbly and precisely, without obstructing the view. Hold the Digital Crown under lightly running, warm, fresh water from a faucet for 10 to 15 seconds. The warm water helps break that gunk up so that it comes out more easily. This is actually recommended by Apple as a way to remove debris from around the Digital Crown. If you have a leather band, remove it from your Apple Watch. Soaps and other cleaning products shouldn’t be used. The Digital Crown, the scrollable wheel on the Apple Watch, sometimes can stick due to use of lotion or debris. You don't have to lift up your Apple Watch to see its active face. If not, dunk it in water again and repeat the steps above until the crown stops feeling stuck or sticky. The above article may contain affiliate links, which help support How-To Geek. Hold the Digital Crown under lightly running, warm, fresh water from a faucet for 10 to 15 seconds. Apple recommends powering off and holding the Digital Crown under lightly running, warm, fresh water from a faucet for just 10 to 15 seconds. 1.